ck4 4's Privacy Policy
This policy provides a full description of how your personal information is collected, stored, and used. Please read it carefully before using the ck4 4 platform.
Table of Contents
1. Introduction and Scope
As part of operating the ck4 4 platform, we place the highest importance on the privacy of our users. This privacy policy explains how we collect your personal information, the purposes for which we use it, how long we retain it, and the circumstances under which we may share it with third parties.
This policy applies to all users of the https://ck4-4.cam website and its associated mobile applications. By using the site and registering an account, you are considered to have accepted the terms of this policy. This policy supplements our Terms and Conditions, and both documents should be read together.
2. Types of Data We Collect
We collect various types of information during registration and use of ck4 4 services. This information falls into two main categories:
2.1 Personally Identifiable Information
Information you provide directly when creating an account or using our services includes:
- Full name and date of birth
- National ID number or details from other government-issued identity documents
- Mobile number and email address
- Residential address
- Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers and banking information
- Scanned copies of documents submitted for identity verification
2.2 Automatically Collected Data
Certain technical data is collected automatically while you use the platform, including:
- IP address and device type
- Operating system and browser version
- Login time and session duration
- Pages visited and links clicked
- Game preferences and betting history
- Deposit and withdrawal transaction records
3. How We Collect Data
ck4 4 collects your information in the following ways:
3.1 Data You Provide Directly
You provide information directly through account registration, identity verification, deposit and withdrawal processes, and customer support chat. This information is provided entirely at your own discretion.
3.2 Automatic Collection
Technical data is collected automatically while you use the site, through cookies, web beacons, and similar technologies. This data is used to improve site performance and ensure security.
3.3 Data Received from Third Parties
For the purpose of fraud prevention and identity verification, we may verify information through trusted third-party service providers. No additional personal data is collected during this process.
4. Purpose of Data Use
ck4 4 uses the information collected from you only for specific and legitimate purposes. No data is used beyond its original intended purpose.
4.1 Account Management and Security
- Creating new accounts and verifying the login process
- Completing identity verification and ensuring account security
- Preventing unauthorized access and fraud
- Password recovery and account support
4.2 Processing Financial Transactions
- Receiving deposits via bKash, Nagad, Rocket, Upay, or bank transfer
- Verifying and processing withdrawal requests
- Ensuring bonuses and rewards are distributed correctly
- Maintaining financial transaction records
4.3 Service Improvement
- Recommending games and offers based on your preferences
- Improving site performance and user experience
- Identifying and resolving technical issues
- Planning new features and services
4.4 Communication and Support
- Responding to your enquiries and issues
- Sending important account-related notifications
- Informing you about new promotions and offers (if you have given consent)
5. Data Storage and Security
ck4 4 has adopted industry-standard technical and organisational measures to protect your personal information.
5.1 Technical Security Measures
- All data transfers are secured through SSL (Secure Socket Layer) encryption
- Sensitive data stored in the database is kept in an encrypted state
- Two-factor verification (including OTP) protects account access
- Regular security audits and vulnerability assessments are conducted
- Firewalls and anti-intrusion systems are kept active
5.2 Organisational Measures
- Only authorised staff may access your data, and only when specifically required
- Staff sign strict confidentiality agreements
- Data security training is conducted on a regular basis
5.3 Data Retention Period
Your data is retained for as long as your account remains active and for as long as necessary to meet any legal or regulatory requirements. Financial transaction records may be kept for a minimum of five years after account closure.
6. Sharing Data with Third Parties
ck4 4 never sells your personal information or shares it with third parties for advertising purposes. However, limited data sharing may be necessary in certain specific circumstances.
6.1 Service Provider Partners
Only the minimum necessary information is shared with payment processors (such as mobile banking services including bKash, Nagad, Rocket, and Upay, as well as banking partners), identity verification agencies, and technology service providers. These partners are bound by strict confidentiality agreements.
6.2 Legal Obligations
In cases of a court order, government directive, or other legal obligation, we may be required to provide relevant information to the appropriate authorities.
6.3 Fraud Prevention
If financial fraud, money laundering, or any other illegal activity is suspected, relevant information may be provided to investigating agencies. Prior consent from the user is not required in such cases.
7. Cookies and Tracking Technologies
ck4 4 uses cookies and similar technologies on its website to improve your browsing experience and analyse site performance.
7.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and core site functions; these cannot be disabled.
- Preference Cookies: Used to remember your language and display preferences.
- Analytics Cookies: Used to understand which pages are used most, helping us improve our services.
- Security Cookies: Used to ensure account security and detect fraud.
7.2 Cookie Controls
Non-essential cookies can be disabled by changing your browser settings. However, this may limit certain features of the site. Cookie management options are available in most modern browsers.
8. Your Data Rights
As a ck4 4 user, you have several important rights over your own personal information.
8.1 Right to Access Your Data
You may request at any time to know what information we hold about you. Many details can be viewed directly from account settings after logging in.
8.2 Right to Correct Your Data
If any of your stored information is incorrect, please contact our customer support team to have it corrected. We will make the correction as promptly as possible.
8.3 Right to Delete Your Data
After closing your account, you may request deletion of your data, except for information that must be retained to meet legal obligations. Financial records must be kept for a specified period as required by law.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages or notifications, you may withdraw your consent at any time through account settings or via our customer support.
9. Minors
All ck4 4 services are for persons aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process.
If we are informed that a minor has created an account, that account will be closed immediately and all stored data will be deleted within the limits of any legal obligations.
10. Policy Changes and Updates
ck4 4 may periodically update this privacy policy due to changes over time, technological developments, or legal requirements. For significant changes, we will take the following steps:
- The "Last Updated" date at the top of this page will be changed
- Registered users may be notified via email or live chat
- A notification may be shown after logging in to the site
If you continue using ck4 4 after any changes, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.
This privacy policy is consistent with the values and operations of the organization described on our About Us page.
11. Contact & Complaints
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is available 24 hours a day, 7 days a week to assist you in both Bengali and English.
Contact Information
Log in to the site and start a live chat directly — available 24/7
[email protected]
24 hours a day, 7 days a week
Support is available in both Bengali and English
For quick answers to any privacy-related issues or questions, our FAQ page may have the information you need. To submit a complaint directly, contact our team via live chat or email.